| Question: How do I update CIS for the Internet?
Answer:
We update CIS for the Internet continuously as we make changes to the information throughout the year. When you use CIS for the Internet, you are seeing
the latest information and software we have available.
The latest versions of CIS for Windows and Macintosh were distributed in September 2004. If you
have not received your CIS for Windows/Mac CD, please contact NCIS. |
Question: What if CIS for the Internet will not let me log in?
Answer:
If you keep seeing the "Login incorrect. Please try again" message after entering your user name and password, check that the user name and password have been entered correctly. Try re-entering, and watch for the correct case (the site is case sensitive - make sure Caps Lock isn't turned on).
Answer:
If you see the "Your account has expired" message after entering your user name and password, you are using an out-of-date login. Get the current login information from your counselor, teacher, or contct NCIS.
Answer:
If the user name and password fields clear after you enter your info, instead of taking you to the NCIS front page, it may be that the privacy setting of your Internet browser isn't allowing cookies. To fix this . . .
Internet Explorer Users:
- Click on the "Tools" menu of Internet Explorer (near the top of the screen)
- Click on "Internet Options"
- Click on the "Privacy" tab
- Click on the "Advanced..." button
- Click in the box to check "Override automatic cookie handling". (The two buttons below to accept First- and Third-party cookies will be automatically selected.)
- Click the "OK" button
- Click "OK" to close the Internet Options window.
Netscape Users:
- Click on the "Tools" menu of Netscape (near the top of the screen)
- Click on "Cookie Manager"
- Click "Unblock Cookies from this Site"
- At the "Cookies from this Site will not be blocked" message, click "OK"
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Question: What are the browser requirements for
CIS for The Internet?
Answer:
Recommended Requirements:
- Cookies enabled
- JavaScript enabled
- PC:) Internet Explorer version
6.0, SP1 or above.
- (Mac:) Safari (for OS X operating
system), otherwise Netscape 7.0 or above.
Minimum Requirements:
- Cookies Enabled
- JavaScript Enabled
- (PC:) Internet Explorer version 5/5
SP2 or Netscape 4.7+ or AOL 6.0+.
- (Mac:) Netscape 4.7+ or Internet
Explorer 5.1+.
- 800 x 600 screen resolution.
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Question: How do I check my browser
version?
Answer:
Internet Explorer Users:
- Start Internet Explorer
- Click "Help", then "About Internet Explorer"
- Note the version number (including any Update Versions, sometimes displayed as SP* for
Service Pack).
Netscape Users:
- Start Netscape
- Click "Help", then "About"
- Note the version number.
|
Question: How do I enable cookies?
Answer:
Internet Explorer Users:
- Click on the "Tools" menu of Internet Explorer (near the top of the screen)
- Click on "Internet Options"
- Click on the "Privacy" tab
- Click on the "Advanced..." button
- Click in the box to check "Override automatic cookie handling". (The two buttons below to accept First- and
Third-party cookies will be automatically selected.)
- Click the "OK" button
- Click "OK" to close the Internet Options window.
Netscape Users:
- Click on the "Tools" menu of Netscape (near the top of the screen)
- Click on "Cookie Manager"
- Click "Unblock Cookies from this Site"
- At the "Cookies from this Site will not be blocked" message, click "OK"
|
Question: How do I enable
JavaScript?
Answer:
Internet Explorer Users:
- Start Internet Explorer
- Click "Tools", then "Internet Options"
- Click "Security", then "Custom Level"
- Under "Scripting of Java Applets", click "Enable"
- Click "OK" to apply the changes
Netscape Users
- Start Netscape
- Click "Edit", then "Preferences"
- Click "Advanced"
- From the right-hand side of the window, click "Enable JavaScript"
- Click "OK"
- Restart Netscape
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Question: Where can I download the latest Web browsers?
Answer:
CIS for the Internet runs best with the latest browsers. Please download for best efficiency: Internet Explorer Users:
http://www.microsoft.com/downloads/
Netscape Users:
http://home.netscape.com/download/
|
Question: How do I clear my browser cache?
(Note: The browser cache is used to keep local copies of previously accessed documents. It reduces the time
you need to be connected to the Internet. When a problem occurs, it is a good idea to clear your cache.)
Answer:
Internet Explorer Users:
- Start Internet Explorer
- Choose "Internet Options" from the Tools menu
- Click the "General" tab
- Click the "Delete Files" button in the Temporary Internet Files section
- Click "OK" on the popup box that appears
- Click "OK" when finished
Netscape Users:
- Start Netscape
- Choose "Options", then "Network Preferences", from the menu
- Click the + sign beside "Advanced"
- Click "Cache"
- Click "Clear Memory Cache Now", and then "OK"
- Click "Clear Disk Cache Now", and then "OK"
- Click "OK"
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